Privacy Policy

CT MEDIA is a brand direction and creative agency based in Nottingham, United Kingdom, operating globally. We take your privacy seriously. This policy is written to be clear and direct — not buried in legal language.

Who We Are

CT MEDIA ("we," "us," "our") is a brand direction and creative agency. Our website is located at ctmedia.co. For any privacy-related questions, contact us at hello@ctmedia.co.

What Information We Collect

Information you give us directly

When you fill in our contact form, book a discovery call, or request a lead magnet, we collect:

• —Your name
• —Your email address
• —Your brand or company name
• —Your industry and the nature of your enquiry
• —Any additional information you choose to provide in a message

Information collected automatically

When you visit our website, we automatically collect certain data through analytics and tracking tools:

• —Pages visited and time spent on each page
• —Your general location (country/city level — not your exact address)
• —Device type, browser, and operating system
• —How you arrived at our website (search engine, social media, direct link)
• —Interactions with our content (scrolls, clicks, form completions)

This data is collected via Google Analytics 4 and the Meta Pixel. See our Cookie Policy for full details on how these tools operate.

How We Use Your Information

We use the information we collect for the following purposes:

• —To respond to your enquiry — if you contact us, we use your details to reply and discuss your project
• —To deliver lead magnet content — if you request a resource, we send it to the email address you provided
• —To send follow-up communications — with your implicit consent by submitting a form, we may follow up with relevant information about CT MEDIA's services. You can opt out at any time.
• —To improve our website — analytics data helps us understand which pages are working and where the experience can be improved
• —To run advertising — the Meta Pixel allows us to show relevant ads to people who have visited our website. You can opt out via your browser's cookie settings or through Meta's ad preferences.

How Long We Keep Your Data

We retain contact form submissions and email addresses for a maximum of 24 months from the date of last contact. After this period, data is deleted unless you have become an active client, in which case we retain relevant records for the duration of the client relationship and up to 3 years after its conclusion for accounting and legal purposes.

Who We Share Your Data With

We do not sell your personal data to third parties. Ever. We work with the following service providers who may process your data on our behalf:

• —Google Analytics — website analytics (Google LLC, USA)
• —Meta / Facebook — advertising pixel and retargeting (Meta Platforms, USA)
• —Email service provider — for delivering lead magnet content and follow-up sequences (e.g. Mailchimp or ConvertKit)
• —Calendly — for booking discovery calls
• —Formspree / Resend — for processing contact form submissions

Each of these providers operates under their own privacy policies and data processing terms.

Your Rights

Regardless of where you are located, you have the right to:

• —Request a copy of the personal data we hold about you
• —Request that we correct inaccurate data
• —Request that we delete your data ("right to be forgotten")
• —Opt out of marketing communications at any time by emailing hello@ctmedia.co or clicking unsubscribe in any email we send
• —Object to the use of your data for advertising purposes

To exercise any of these rights, email us at hello@ctmedia.co. We will respond within 14 business days.

Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are intended for business professionals and brand owners. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted information through our website, please contact us immediately at hello@ctmedia.co.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact

For any questions, requests, or concerns regarding this Privacy Policy, contact us at:

Email: hello@ctmedia.co
Agency: CT MEDIA, Nottingham, United Kingdom